Help

Frequently asked questions

Still stuck? Open a support ticket — I read every one.

Accessibility

Which screen readers does it work with?
NVDA, JAWS, and Narrator on Windows; VoiceOver on macOS and iOS; TalkBack on Android; and Orca on Linux. The app uses native ARIA live regions, so anything that speaks ARIA works.
Does it work without a screen reader?
Yes — you will still hear the market through the sonification engine, and all navigation is keyboard-first. But for exact price and indicator values, a screen reader is strongly recommended.
Is there a tactile / braille display option?
Yes. On the Windows desktop app you can send the chart to a Dot Pad refreshable tactile display and read candles and key levels by touch, alongside a braille text line. It works across the Dot Pad range, including the latest Dot Pad X. Support for more tactile devices is planned.

Data & providers

Which exchanges and data sources are supported?
On the desktop it spans crypto, stocks, forex, indices, commodities, options, and futures through the major exchanges and brokers — plus a data layer beyond price: macro and economic series (via the U.S. Federal Reserve's FRED), on-chain metrics, derivatives data such as funding rates and open interest, and market sentiment like the Fear & Greed Index. You can even import your own CSV datasets and chart them alongside the rest. Because every source is a plug-in, more can be added over time — including ones you build yourself. The free browser account covers crypto, stocks, and forex.
Do I need my own API keys?
For live trading and private data, yes — you plug in your own exchange credentials, which is a desktop feature. The desktop app stores them in your operating system's secure store (Keychain on macOS, DPAPI on Windows) and never on any server. Public market data on most providers works without a key. (Native mobile apps, using iOS Keychain and Android KeyStore, are on the way.)

General

Who is this for?
Blind and low-vision traders who want to trade stocks, crypto, forex, or futures on their own terms — without waiting for a sighted helper and without wrestling with charts designed only to be looked at.
Do I need to be an experienced trader?
No. The app is designed to be navigable from day one. The Quick Start Guide walks through every key, every sound, and every pane. Markets are still risky — that part we cannot remove.

Platforms

Which platforms are supported?
Native desktop apps for Windows and macOS, plus a self-contained browser version that also runs on Linux (and on Windows and macOS). Windows and Mac have full hardware-keyboard support. Native iOS and Android apps are on the way; for now, a Bluetooth keyboard drives the mobile web version.
Is there a web version?
Yes. You can use it in a browser two ways, with nothing to install: a live demo you can try instantly, and a free paper-trading account that gives you charting, every indicator, alerts, the sound designer, and simulated trading across crypto, stocks, and forex. The desktop app adds the power features — strategy building, the AI analyst, custom scripting, real-money trading, and braille output — where native audio latency and hardware-keyboard access are best.

Pricing & beta

How much does it cost?
It is free for individuals — and always will be. Accessible Trade Terminal is open source, built by an independent developer, not a company; there is no paid tier and no catch. See the pricing page for the honest details.
Is it really free?
Yes — and not a stripped-down version. For individuals the entire desktop platform is free and open source under the GPL. There is no company behind a paywall and no paid tier; if the project ever needs funding it would come from grants or voluntary sponsorship, and personal use would stay free regardless.

Privacy

Where does my data go?
Market data is fetched directly from the providers you configure. The desktop app does not route your orders or account data through any server I control. This website stores only what you type into the support form. If you create a free web paper-trading account, that stores your login — your email and password — so you can sign in, and nothing more.